# LeadMeNot Help Center

> Official help for LeadMeNot, an app that blocks harmful apps, websites and keywords and adds accountability: a partner is alerted to what you try to reach and can approve changes to your protection (Safe Wall). Works on iPhone/iPad, Android, Windows, Mac and Chromebook. LeadMeNot is text-based today: it reads words on screen (addresses, searches, keywords, app names); image detection is in development.

Key facts: Download at https://leadmenot.org/download. Pricing and the free trial: https://leadmenot.org/pricing. Start a free trial on the web: https://app.leadmenot.org. Check protection works: type `leadmenottest` into a browser; if it's blocked, LeadMeNot is working. Support: jason@leadmenot.org.

Full text of every guide and FAQ: https://support.leadmenot.org/llms-full.txt

## Guides by device

### iPhone & iPad

- [Your first day with LeadMeNot](https://support.leadmenot.org/guides/ios/first-day/): Everything from download to your first rule, including what each choice leads to and what happens later.
- [Set up LeadMeNot for your child, spouse or someone else](https://support.leadmenot.org/guides/ios/set-up-for-someone-else/): Whose account, whose email, and how you stay in control.
- [Set up LeadMeNot for the first time](https://support.leadmenot.org/guides/ios/set-up-leadmenot/): Download, answer a few questions, start your trial and switch protection on.
- [Set up with a partner from the start](https://support.leadmenot.org/guides/ios/set-up-with-a-partner/): Make your partner approve any change to your protection, right from setup.
- [Join with an organization code](https://support.leadmenot.org/guides/ios/join-with-an-organization-code/): Your church, ministry or school gave you a code. Here's where it goes.
- [Log in or reset your password](https://support.leadmenot.org/guides/ios/log-in-or-reset-password/): Get back into your account, or get a password reset link.
- [Limit time on an app](https://support.leadmenot.org/guides/ios/limit-time-on-an-app/): Use Instagram, TikTok or YouTube for a set amount of time, then get blocked.
- [Block an app completely](https://support.leadmenot.org/guides/ios/block-an-app/): Stop an app from opening at all, any time of day.
- [Block an app at certain hours](https://support.leadmenot.org/guides/ios/block-an-app-on-a-schedule/): For example: no Instagram after 10pm, or no games during work hours.
- [Block a website](https://support.leadmenot.org/guides/ios/block-a-website/): Block a specific site like reddit.com or a news site.
- [Block a keyword or phrase](https://support.leadmenot.org/guides/ios/block-a-keyword/): Block searches and pages that contain words you choose, in Safari.
- [Block porn & explicit content](https://support.leadmenot.org/guides/ios/block-porn/): Switch on our built-in adult content list, then close the gaps in Safari.
- [Block gambling sites and apps](https://support.leadmenot.org/guides/ios/stop-gambling/): Switch on our gambling and betting list, and tell a partner if you try.
- [Stop new apps being installed or LeadMeNot being deleted](https://support.leadmenot.org/guides/ios/turn-on-install-and-uninstall-protection/): Switch on Install Protection and Uninstall Protection.
- [Add an accountability partner](https://support.leadmenot.org/guides/ios/add-a-partner/): Invite someone you trust. They don't need to install anything.
- [Make sure your partner gets alerts](https://support.leadmenot.org/guides/ios/turn-on-partner-alerts/): Alerts only go out when Monitor is on. Here's how to check.
- [Choose your Safe Wall](https://support.leadmenot.org/guides/ios/set-up-safe-wall/): Decide what it takes to switch protection off: a wait, or your partner's OK.
- [Require your partner's approval for changes](https://support.leadmenot.org/guides/ios/require-partner-approval/): Switch Safe Wall to Fortress Mode so changes need your partner's OK.
- [Turn a rule off (Make me wait)](https://support.leadmenot.org/guides/ios/turn-off-a-rule/): Switch something off when your Safe Wall is set to Make me wait.
- [Turn a rule off (partner approval)](https://support.leadmenot.org/guides/ios/turn-off-a-rule-with-partner-approval/): Ask your partner to approve a change when your Safe Wall needs their OK.
- [Check or cancel a pending change](https://support.leadmenot.org/guides/ios/cancel-a-request/): Changed your mind? Cancel a request before it goes through.
- [Allow a website that's being blocked](https://support.leadmenot.org/guides/ios/whitelist-a-website/): Whitelist a site you need, like your bank or church, if it's caught by mistake.
- [Safari Extension or VPN: which should I use?](https://support.leadmenot.org/guides/ios/safari-extension-or-vpn/): Both protect your browsing on iPhone. Here's how to choose.
- [Turn on VPN protection](https://support.leadmenot.org/guides/ios/turn-on-vpn/): Monitor web activity in every browser. Read the trade-offs first.
- [Turn on Safari protection](https://support.leadmenot.org/guides/ios/turn-on-safari-protection/): Our recommended browser protection: the Safari Extension (LeadMeNot Shield), plus blocking other browsers.
- [Block browsers other than Safari](https://support.leadmenot.org/guides/ios/block-other-browsers/): Our Safari Extension only works in Safari, so close the other doors.
- [Monitor Instagram on iPhone](https://support.leadmenot.org/guides/ios/monitor-instagram-on-iphone/): Instagram hides its activity on iPhone. Here's the workaround.
- [Lock it down so you can't undo it](https://support.leadmenot.org/guides/ios/lock-it-down/): Stop Screen Time and VPN settings being switched off in a weak moment.
- [See or remove your devices](https://support.leadmenot.org/guides/ios/manage-devices/): Check which devices use your plan, and remove old ones.
- [Manage or cancel your subscription](https://support.leadmenot.org/guides/ios/manage-subscription/): Check your plan, upgrade, or cancel.
- [Move LeadMeNot to a new phone](https://support.leadmenot.org/guides/ios/move-to-a-new-phone/): Got a new phone? Free up your old one so the new one can sign in.
- [Delete another app when Uninstall Protection is on](https://support.leadmenot.org/guides/ios/delete-an-app-with-uninstall-protection/): Uninstall Protection blocks deleting any app, not just LeadMeNot. Here's how to remove one.
- [Waiting to change a rule while you're still setting up](https://support.leadmenot.org/guides/ios/change-a-rule-during-setup/): Safe Wall applies from the start. If you're still getting set up, here's how to skip the wait.
- [A normal word or site is being blocked](https://support.leadmenot.org/guides/ios/a-word-is-blocked-by-mistake/): Our built-in list sometimes catches a name or an everyday site. Tell us and we'll fix it for everyone.
- [Get a refund or fix a charge](https://support.leadmenot.org/guides/ios/get-a-refund/): Refunds for App Store purchases go through Apple. Here's how.
- [Add your daily reflection](https://support.leadmenot.org/guides/ios/daily-reflection/): Check in with yourself each evening and track your progress.
- [Record a slip](https://support.leadmenot.org/guides/ios/record-an-incident/): Had a hard moment? Log it honestly and keep going.
- [Change your focus or your why](https://support.leadmenot.org/guides/ios/change-your-focus-or-why/): Switch the area you're working on, or update the reason behind it.
- [Add LeadMeNot to another device](https://support.leadmenot.org/guides/ios/add-a-second-device/): One account covers all your devices. Here's how to add a laptop, tablet or second phone.
- [Change your email, name or password](https://support.leadmenot.org/guides/ios/change-your-email-name-or-password/): What you can change yourself, and what we change for you.

### Android

- [Your first day with LeadMeNot](https://support.leadmenot.org/guides/android/first-day/): Everything from install to your first rule on Android, including what each choice leads to.
- [Set up LeadMeNot for your child, spouse or someone else](https://support.leadmenot.org/guides/android/set-up-for-someone-else/): Whose account, whose email, and how you stay in control.
- [Set up LeadMeNot on Android](https://support.leadmenot.org/guides/android/set-up-leadmenot/): Install from Google Play and switch on the permissions it needs.
- [Block an app, website or keyword](https://support.leadmenot.org/guides/android/block-an-app-website-or-keyword/): Add your own rule on top of our built-in lists.
- [Add an accountability partner](https://support.leadmenot.org/guides/android/add-a-partner/): Invite someone you trust from the You tab.
- [Allow an app or website that's being blocked](https://support.leadmenot.org/guides/android/whitelist-an-app-or-website/): Whitelist something you need, like your Messages app.
- [Messages app keeps getting blocked](https://support.leadmenot.org/guides/android/messages-app-getting-blocked/): Link previews in texts can trip a rule. Here's the fix.
- [Monitoring keeps turning off](https://support.leadmenot.org/guides/android/fix-monitoring-turning-off/): Usually Android's battery saver. Two settings fix it.
- [Move LeadMeNot to a new phone](https://support.leadmenot.org/guides/android/move-to-a-new-phone/): Free up your old phone so the new one can sign in.
- [Phone without Google Play (like Huawei)](https://support.leadmenot.org/guides/android/phone-without-google-play/): Some phones can't use Google Play. We can send you the app directly.
- [Hide the 'LeadMeNot is active' notification](https://support.leadmenot.org/guides/android/hide-the-monitoring-notification/): Android shows a notice while protection runs. You can hide it without turning anything off.
- [Stop LeadMeNot being deleted or bypassed](https://support.leadmenot.org/guides/android/turn-on-uninstall-and-restart-protection/): Uninstall Protection and Device Restart Protection.
- [Add LeadMeNot to another device](https://support.leadmenot.org/guides/android/add-a-second-device/): One account covers all your devices. Here's how to add a laptop, tablet or second phone.
- [Change your email, name or password](https://support.leadmenot.org/guides/android/change-your-email-name-or-password/): What you can change yourself, and what we change for you.
- [Block gambling sites and apps](https://support.leadmenot.org/guides/android/stop-gambling/): Switch on our gambling list, add the sites that get you, and tell your partner.
- [Manage or cancel your subscription](https://support.leadmenot.org/guides/android/manage-subscription/): Change, cancel or renew your plan, wherever you paid.

### Windows

- [Your first day with LeadMeNot](https://support.leadmenot.org/guides/windows/first-day/): Everything from creating your account on the web to your first rule in the Windows app.
- [Set up LeadMeNot for your child, spouse or someone else](https://support.leadmenot.org/guides/windows/set-up-for-someone-else/): Whose account, whose email, and how you stay in control.
- [Set up LeadMeNot on Windows](https://support.leadmenot.org/guides/windows/set-up-leadmenot/): Create your account on the web, install, sign in, and check it works.
- [Allow an app or website that's being blocked](https://support.leadmenot.org/guides/windows/whitelist-an-app-or-website/): Whitelist something you need, like your bank or a work tool.
- [Add an accountability partner](https://support.leadmenot.org/guides/windows/add-a-partner/): Invite someone you trust. They don't need to install anything.
- [Blocking isn't working on Windows](https://support.leadmenot.org/guides/windows/blocking-not-working-on-windows/): Make sure you're on the latest version and signed in.
- [Exam or proctoring software conflicts](https://support.leadmenot.org/guides/windows/exam-or-proctoring-software/): Online exam tools can clash with LeadMeNot.
- [Permission pop-ups after an update](https://support.leadmenot.org/guides/windows/popups-after-an-update/): Pop-ups that started after updating LeadMeNot.
- [Add LeadMeNot to another device](https://support.leadmenot.org/guides/windows/add-a-second-device/): One account covers all your devices. Here's how to add a laptop, tablet or second phone.
- [Change your email, name or password](https://support.leadmenot.org/guides/windows/change-your-email-name-or-password/): What you can change yourself, and what we change for you.
- [Block gambling sites and apps](https://support.leadmenot.org/guides/windows/stop-gambling/): Switch on our gambling list, add the sites that get you, and tell your partner.
- [Block porn and gambling](https://support.leadmenot.org/guides/windows/block-porn-and-gambling/): Switch on our built-in lists.
- [Block an app or website](https://support.leadmenot.org/guides/windows/block-an-app-or-website/): Stop a site or program from opening at all.
- [Block an app or website at certain hours](https://support.leadmenot.org/guides/windows/block-at-certain-hours/): For example, nothing during work hours, or nothing after 10pm.
- [Limit time on an app or website](https://support.leadmenot.org/guides/windows/limit-time-on-an-app/): Use it for a set amount of time each day, then it's blocked.
- [Block a keyword or phrase](https://support.leadmenot.org/guides/windows/block-a-keyword/): Block or monitor pages that contain words you choose, in every app and browser.
- [Choose your Safe Wall](https://support.leadmenot.org/guides/windows/set-up-safe-wall/): Decide what it takes to switch protection off: a wait, or your partner's OK.
- [Turn a rule off (what Safe Wall does)](https://support.leadmenot.org/guides/windows/turn-off-a-rule/): Switching anything off goes through your Safe Wall. Here's what you'll see.
- [See or remove your devices](https://support.leadmenot.org/guides/windows/manage-devices/): Check which devices use your plan, and free up a slot.
- [Manage or renew your subscription](https://support.leadmenot.org/guides/windows/manage-subscription/): Check your plan, upgrade, or renew after it lapses.
- [The I'm Triggered button](https://support.leadmenot.org/guides/windows/im-triggered/): One click tells your partner you need them, right now.
- [What happens when something is blocked](https://support.leadmenot.org/guides/windows/what-a-block-looks-like/): The screen you'll see, and what to do if it's wrong.
- [Stop LeadMeNot being removed](https://support.leadmenot.org/guides/windows/uninstall-protection/): Uninstall Protection, plus a Safe Wall so it can't be switched off in a weak moment.

### Mac

- [Your first day with LeadMeNot](https://support.leadmenot.org/guides/mac/first-day/): Everything from creating your account on the web to your first rule in the Mac app.
- [Set up LeadMeNot for your child, spouse or someone else](https://support.leadmenot.org/guides/mac/set-up-for-someone-else/): Whose account, whose email, and how you stay in control.
- [Set up LeadMeNot on Mac](https://support.leadmenot.org/guides/mac/set-up-leadmenot/): Create your account on the web, install, sign in, and check it works.
- [Can't find LeadMeNot on your Mac?](https://support.leadmenot.org/guides/mac/find-leadmenot-on-mac/): It runs in your menu bar, not as a window.
- [Allow an app or website that's being blocked](https://support.leadmenot.org/guides/mac/whitelist-an-app-or-website/): Whitelist something you need, like your bank or a work tool.
- [Add an accountability partner](https://support.leadmenot.org/guides/mac/add-a-partner/): Invite someone you trust. They don't need to install anything.
- [Add LeadMeNot to another device](https://support.leadmenot.org/guides/mac/add-a-second-device/): One account covers all your devices. Here's how to add a laptop, tablet or second phone.
- [Change your email, name or password](https://support.leadmenot.org/guides/mac/change-your-email-name-or-password/): What you can change yourself, and what we change for you.
- [Block gambling sites and apps](https://support.leadmenot.org/guides/mac/stop-gambling/): Switch on our gambling list, add the sites that get you, and tell your partner.
- [Block porn and gambling](https://support.leadmenot.org/guides/mac/block-porn-and-gambling/): Switch on our built-in lists.
- [Block an app or website](https://support.leadmenot.org/guides/mac/block-an-app-or-website/): Stop a site or program from opening at all.
- [Block an app or website at certain hours](https://support.leadmenot.org/guides/mac/block-at-certain-hours/): For example, nothing during work hours, or nothing after 10pm.
- [Limit time on an app or website](https://support.leadmenot.org/guides/mac/limit-time-on-an-app/): Use it for a set amount of time each day, then it's blocked.
- [Block a keyword or phrase](https://support.leadmenot.org/guides/mac/block-a-keyword/): Block or monitor pages that contain words you choose, in every app and browser.
- [Choose your Safe Wall](https://support.leadmenot.org/guides/mac/set-up-safe-wall/): Decide what it takes to switch protection off: a wait, or your partner's OK.
- [Turn a rule off (what Safe Wall does)](https://support.leadmenot.org/guides/mac/turn-off-a-rule/): Switching anything off goes through your Safe Wall. Here's what you'll see.
- [See or remove your devices](https://support.leadmenot.org/guides/mac/manage-devices/): Check which devices use your plan, and free up a slot.
- [Manage or renew your subscription](https://support.leadmenot.org/guides/mac/manage-subscription/): Check your plan, upgrade, or renew after it lapses.
- [The I'm Triggered button](https://support.leadmenot.org/guides/mac/im-triggered/): One click tells your partner you need them, right now.
- [Stop LeadMeNot being removed](https://support.leadmenot.org/guides/mac/uninstall-protection/): Uninstall Protection on your computer.
- [Log in or reset your password](https://support.leadmenot.org/guides/mac/log-in-or-reset-password/): Get back into your account.

### Chromebook

- [Your first day with LeadMeNot](https://support.leadmenot.org/guides/chromebook/first-day/): Everything from creating your account on the web to your first rule in the extension.
- [Set up LeadMeNot for your child, spouse or someone else](https://support.leadmenot.org/guides/chromebook/set-up-for-someone-else/): Whose account, whose email, and how you stay in control.
- [Set up LeadMeNot on Chromebook](https://support.leadmenot.org/guides/chromebook/set-up-leadmenot/): Add the extension, sign in, allow Incognito, and check it works.
- [Turn on protection in Incognito](https://support.leadmenot.org/guides/chromebook/allow-in-incognito/): Make sure private windows are protected too.
- [Block a website or keyword](https://support.leadmenot.org/guides/chromebook/block-a-website-or-keyword/): Add your own sites and words on top of the built-in lists.
- [Block porn and gambling](https://support.leadmenot.org/guides/chromebook/block-porn-and-gambling/): Switch on our built-in lists.
- [Can LeadMeNot be removed on a Chromebook?](https://support.leadmenot.org/guides/chromebook/uninstall-protection/): What's protected, and what ChromeOS won't let us lock.
- [Add an accountability partner](https://support.leadmenot.org/guides/chromebook/add-a-partner/): Invite someone you trust from the You tab.
- [Add LeadMeNot to another device](https://support.leadmenot.org/guides/chromebook/add-a-second-device/): One account covers all your devices. Here's how to add a laptop, tablet or second phone.
- [Change your email, name or password](https://support.leadmenot.org/guides/chromebook/change-your-email-name-or-password/): What you can change yourself, and what we change for you.
- [Block gambling sites and apps](https://support.leadmenot.org/guides/chromebook/stop-gambling/): Switch on our gambling list, add the sites that get you, and tell your partner.
- [Choose your Safe Wall](https://support.leadmenot.org/guides/chromebook/set-up-safe-wall/): Partner approval, or a cooling-off timer.
- [Turn a rule or the Blocker off](https://support.leadmenot.org/guides/chromebook/turn-off-a-rule/): What Safe Wall does when you switch something off.
- [See or remove your devices](https://support.leadmenot.org/guides/chromebook/manage-devices/): Free up a device slot.
- [Check your subscription](https://support.leadmenot.org/guides/chromebook/manage-subscription/): Your plan on Chromebook is managed from the phone app.

### For partners

- [What being an accountability partner means](https://support.leadmenot.org/guides/partner/what-a-partner-does/): Someone trusted you with this. Here's what you'll get, what you won't, and what they need from you.
- [Set up the LMN Partner app](https://support.leadmenot.org/guides/partner/set-up-the-partner-app/): Optional, but it makes approving requests and seeing alerts much easier.
- [What an alert means (and doesn't)](https://support.leadmenot.org/guides/partner/what-an-alert-means/): How to read an alert before you react to it.
- [How to respond to an alert](https://support.leadmenot.org/guides/partner/respond-well/): The first message you send sets the tone for every one after it.
- [Approve or decline a Safe Wall request](https://support.leadmenot.org/guides/partner/approve-or-decline-a-request/): What a request is, how to answer it, and what each answer does.
- [They're locked out and you can't approve](https://support.leadmenot.org/guides/partner/partner-cant-approve/): Wrong email, lost phone, or you're away: how to get them unstuck.
- [You're not getting alerts](https://support.leadmenot.org/guides/partner/not-getting-alerts/): Usually Monitor is off, or they chose Blocking only. Here's the checklist.
- [Step down or change who the partner is](https://support.leadmenot.org/guides/partner/step-down-as-partner/): How to stop being someone's partner, and what happens when you do.

## FAQ

- [Does LeadMeNot work on Chromebook?](https://support.leadmenot.org/faq/#faq-does-leadmenot-work-on-chromebook)
- [How do I check LeadMeNot is working?](https://support.leadmenot.org/faq/#faq-how-do-i-check-leadmenot-is-working)
- [What is LeadMeNot?](https://support.leadmenot.org/faq/#faq-what-is-leadmenot)
- [How does LeadMeNot work?](https://support.leadmenot.org/faq/#faq-how-does-leadmenot-work)
- [How does blocking work?](https://support.leadmenot.org/faq/#faq-how-does-blocking-work)
- [How does keyword blocking work?](https://support.leadmenot.org/faq/#faq-how-does-keyword-blocking-work)
- [Does LeadMeNot take screenshots or read my screen?](https://support.leadmenot.org/faq/#faq-does-leadmenot-take-screenshots-or-read-my-screen)
- [Does LeadMeNot work without a VPN?](https://support.leadmenot.org/faq/#faq-does-leadmenot-work-without-a-vpn)
- [Is LeadMeNot a religious or faith-based app?](https://support.leadmenot.org/faq/#faq-is-leadmenot-a-religious-or-faith-based-app)
- [Is my data safe?](https://support.leadmenot.org/faq/#faq-is-my-data-safe)
- [How is LeadMeNot different from Covenant Eyes or Accountable2You?](https://support.leadmenot.org/faq/#faq-how-is-leadmenot-different-from-covenant-eyes-or-accountable)
- [I currently use Covenant Eyes — is there a reason to have both?](https://support.leadmenot.org/faq/#faq-i-currently-use-covenant-eyes-is-there-a-reason-to-have-both)
- [How do I switch from Covenant Eyes to LeadMeNot?](https://support.leadmenot.org/faq/#faq-how-do-i-switch-from-covenant-eyes-to-leadmenot)
- [Which devices does LeadMeNot support?](https://support.leadmenot.org/faq/#faq-which-devices-does-leadmenot-support)
- [Is there a free trial?](https://support.leadmenot.org/faq/#faq-is-there-a-free-trial)
- [Is the accountability partner feature required?](https://support.leadmenot.org/faq/#faq-is-the-accountability-partner-feature-required)
- [What's the difference between the main app and the Partner App?](https://support.leadmenot.org/faq/#faq-whats-the-difference-between-the-main-app-and-the-partner-ap)
- [I can't install on Windows — the installer gets stuck.](https://support.leadmenot.org/faq/#faq-i-cant-install-on-windows-the-installer-gets-stuck)
- [Can I use LeadMeNot on my teenager's devices?](https://support.leadmenot.org/faq/#faq-can-i-use-leadmenot-on-my-teenagers-devices)
- [I'm seeing "Device Limit Reached" — what do I do?](https://support.leadmenot.org/faq/#faq-im-seeing-device-limit-reached-what-do-i-do)
- [I got a new phone. How do I transfer LeadMeNot?](https://support.leadmenot.org/faq/#faq-i-got-a-new-phone-how-do-i-transfer-leadmenot)
- [My old phone died and I can't log out of it.](https://support.leadmenot.org/faq/#faq-my-old-phone-died-and-i-cant-log-out-of-it)
- [I factory reset my phone and now I can't log in.](https://support.leadmenot.org/faq/#faq-i-factory-reset-my-phone-and-now-i-cant-log-in)
- [I'm getting a "Server Error" when trying to log in.](https://support.leadmenot.org/faq/#faq-im-getting-a-server-error-when-trying-to-log-in)
- [I can't sign in — getting a Google Authentication error.](https://support.leadmenot.org/faq/#faq-i-cant-sign-in-getting-a-google-authentication-error)
- [Can LeadMeNot block keyword searches?](https://support.leadmenot.org/faq/#faq-can-leadmenot-block-keyword-searches)
- [My blocking rules aren't working — content is still getting through.](https://support.leadmenot.org/faq/#faq-my-blocking-rules-arent-working-content-is-still-getting-thr)
- [A website I need is being blocked by mistake. How do I whitelist it?](https://support.leadmenot.org/faq/#faq-a-website-i-need-is-being-blocked-by-mistake-how-do-i-whitel)
- [How easily can LeadMeNot be bypassed?](https://support.leadmenot.org/faq/#faq-how-easily-can-leadmenot-be-bypassed)
- [How do I prevent someone from uninstalling LeadMeNot?](https://support.leadmenot.org/faq/#faq-how-do-i-prevent-someone-from-uninstalling-leadmenot)
- [What is Restart Protection?](https://support.leadmenot.org/faq/#faq-what-is-restart-protection)
- [LeadMeNot is preventing me from deleting other apps. Why?](https://support.leadmenot.org/faq/#faq-leadmenot-is-preventing-me-from-deleting-other-apps-why)
- [My app time limits aren't blocking after the limit is reached (iOS).](https://support.leadmenot.org/faq/#faq-my-app-time-limits-arent-blocking-after-the-limit-is-reached)
- [How do I invite my accountability partner?](https://support.leadmenot.org/faq/#faq-how-do-i-invite-my-accountability-partner)
- [My partner isn't receiving notifications or emails.](https://support.leadmenot.org/faq/#faq-my-partner-isnt-receiving-notifications-or-emails)
- [Does my partner need to install an app?](https://support.leadmenot.org/faq/#faq-does-my-partner-need-to-install-an-app)
- [How do I change or remove my accountability partner?](https://support.leadmenot.org/faq/#faq-how-do-i-change-or-remove-my-accountability-partner)
- [My ex is my accountability partner and won't remove themselves.](https://support.leadmenot.org/faq/#faq-my-ex-is-my-accountability-partner-and-wont-remove-themselve)
- [My partner keeps getting false alerts when I turn my computer off.](https://support.leadmenot.org/faq/#faq-my-partner-keeps-getting-false-alerts-when-i-turn-my-compute)
- [How do I request a Safe Wall change?](https://support.leadmenot.org/faq/#faq-how-do-i-request-a-safe-wall-change)
- [How do I stop receiving partner alerts (as a partner)?](https://support.leadmenot.org/faq/#faq-how-do-i-stop-receiving-partner-alerts-as-a-partner)
- [How much does LeadMeNot cost?](https://support.leadmenot.org/faq/#faq-how-much-does-leadmenot-cost)
- [How do I cancel my subscription?](https://support.leadmenot.org/faq/#faq-how-do-i-cancel-my-subscription)
- [I deleted the app and was still charged.](https://support.leadmenot.org/faq/#faq-i-deleted-the-app-and-was-still-charged)
- [How do I upgrade from single device to unlimited?](https://support.leadmenot.org/faq/#faq-how-do-i-upgrade-from-single-device-to-unlimited)
- [I can't renew my subscription — the button does nothing.](https://support.leadmenot.org/faq/#faq-i-cant-renew-my-subscription-the-button-does-nothing)
- [Do you offer discounts for international users or students?](https://support.leadmenot.org/faq/#faq-do-you-offer-discounts-for-international-users-or-students)
- [Can I get a custom or organizational quote?](https://support.leadmenot.org/faq/#faq-can-i-get-a-custom-or-organizational-quote)
- [An app I need keeps getting blocked or my partner is getting false alerts. What do I do?](https://support.leadmenot.org/faq/#faq-an-app-i-need-keeps-getting-blocked-or-my-partner-is-getting)
- [LeadMeNot is draining my battery.](https://support.leadmenot.org/faq/#faq-leadmenot-is-draining-my-battery)
- [The app keeps turning off or monitoring switches off on its own.](https://support.leadmenot.org/faq/#faq-the-app-keeps-turning-off-or-monitoring-switches-off-on-its)
- [LeadMeNot isn't blocking when I close recent apps.](https://support.leadmenot.org/faq/#faq-leadmenot-isnt-blocking-when-i-close-recent-apps)
- [The app UI doesn't fit my screen — buttons are cut off.](https://support.leadmenot.org/faq/#faq-the-app-ui-doesnt-fit-my-screen-buttons-are-cut-off)
- [LeadMeNot is blocking an app I need (like my banking or church app).](https://support.leadmenot.org/faq/#faq-leadmenot-is-blocking-an-app-i-need-like-my-banking-or-churc)
- [How do I update LeadMeNot?](https://support.leadmenot.org/faq/#faq-how-do-i-update-leadmenot)
- [I'm changing my Gmail or phone number. How do I transfer my account?](https://support.leadmenot.org/faq/#faq-im-changing-my-gmail-or-phone-number-how-do-i-transfer-my-ac)
- [My name is showing incorrectly in the app.](https://support.leadmenot.org/faq/#faq-my-name-is-showing-incorrectly-in-the-app)
- [How do I delete my account?](https://support.leadmenot.org/faq/#faq-how-do-i-delete-my-account)
- [How do I exclude an app from monitoring?](https://support.leadmenot.org/faq/#faq-how-do-i-exclude-an-app-from-monitoring)
- [Does LeadMeNot support keyword blocking on iOS?](https://support.leadmenot.org/faq/#faq-does-leadmenot-support-keyword-blocking-on-ios)
- [What is the LeadMeNot Safari Extension and how do I use it?](https://support.leadmenot.org/faq/#faq-what-is-the-leadmenot-safari-extension-and-how-do-i-use-it)
- [How do I monitor Instagram on iPhone since the app hides search activity?](https://support.leadmenot.org/faq/#faq-how-do-i-monitor-instagram-on-iphone-since-the-app-hides-sea)
- [How do I prevent someone from disabling Screen Time or VPN settings on iPhone?](https://support.leadmenot.org/faq/#faq-how-do-i-prevent-someone-from-disabling-screen-time-or-vpn-s)
- [Does LeadMeNot have a VPN for iPhone?](https://support.leadmenot.org/faq/#faq-does-leadmenot-have-a-vpn-for-iphone)
- [Does LeadMeNot help with digital gambling addiction?](https://support.leadmenot.org/faq/#faq-does-leadmenot-help-with-digital-gambling-addiction)
- [Can I block just YouTube Shorts, Instagram Reels or one part of a site?](https://support.leadmenot.org/faq/#faq-can-i-block-just-youtube-shorts-instagram-reels-or-one-part)
- [On iPhone, should I use VPN protection or the Safari Extension?](https://support.leadmenot.org/faq/#faq-on-iphone-should-i-use-vpn-protection-or-the-safari-extensio)
- [Does LeadMeNot work on Linux, Kindle, Fire tablets or smart TVs?](https://support.leadmenot.org/faq/#faq-does-leadmenot-work-on-linux-kindle-fire-tablets-or-smart-tv)
- [What are the minimum system requirements?](https://support.leadmenot.org/faq/#faq-what-are-the-minimum-system-requirements)
- [My Mac or PC is on an older system version. Will LeadMeNot run?](https://support.leadmenot.org/faq/#faq-my-mac-or-pc-is-on-an-older-system-version-will-leadmenot-ru)
- [I'm setting this up for my child or spouse. Whose name and email go on the account?](https://support.leadmenot.org/faq/#faq-im-setting-this-up-for-my-child-or-spouse-whose-name-and-ema)
- [How long does my organization or promo code last? Is it free forever?](https://support.leadmenot.org/faq/#faq-how-long-does-my-organization-or-promo-code-last-is-it-free)
- [I lost my promo code.](https://support.leadmenot.org/faq/#faq-i-lost-my-promo-code)
- [I have LeadMeNot on my phone. How do I add my laptop or another device?](https://support.leadmenot.org/faq/#faq-i-have-leadmenot-on-my-phone-how-do-i-add-my-laptop-or-anoth)
- [I accidentally created a second account.](https://support.leadmenot.org/faq/#faq-i-accidentally-created-a-second-account)
- [Does LeadMeNot work alongside my work or school VPN?](https://support.leadmenot.org/faq/#faq-does-leadmenot-work-alongside-my-work-or-school-vpn)
- [Does LeadMeNot block in-app browsers, like links opened inside Instagram?](https://support.leadmenot.org/faq/#faq-does-leadmenot-block-in-app-browsers-like-links-opened-insid)
- [Are there keywords blocked automatically, without me adding any?](https://support.leadmenot.org/faq/#faq-are-there-keywords-blocked-automatically-without-me-adding-a)
- [Does my partner see my searches, reflections or streaks?](https://support.leadmenot.org/faq/#faq-does-my-partner-see-my-searches-reflections-or-streaks)
- [Do I need my partner's phone number?](https://support.leadmenot.org/faq/#faq-do-i-need-my-partners-phone-number)
- [I'm stuck: my partner can't log in or won't respond, and Safe Wall needs their approval.](https://support.leadmenot.org/faq/#faq-im-stuck-my-partner-cant-log-in-or-wont-respond-and-safe-wal)
- [I need to pause LeadMeNot for an exam or lockdown browser.](https://support.leadmenot.org/faq/#faq-i-need-to-pause-leadmenot-for-an-exam-or-lockdown-browser)
- [Does LeadMeNot detect explicit images or videos?](https://support.leadmenot.org/faq/#faq-does-leadmenot-detect-explicit-images-or-videos)
- [I wasn't asked to add a partner during setup. Why?](https://support.leadmenot.org/faq/#faq-i-wasnt-asked-to-add-a-partner-during-setup-why)
- [Will my partner be told if I log out, uninstall, or switch something off?](https://support.leadmenot.org/faq/#faq-will-my-partner-be-told-if-i-log-out-uninstall-or-switch-som)
- [Can the person I'm supporting change their settings so I'm not notified?](https://support.leadmenot.org/faq/#faq-can-the-person-im-supporting-change-their-settings-so-im-not)
- [I'm not getting the verification email for the LMN Partner app.](https://support.leadmenot.org/faq/#faq-im-not-getting-the-verification-email-for-the-lmn-partner-ap)
- [Does LeadMeNot still work in Incognito or private browsing?](https://support.leadmenot.org/faq/#faq-does-leadmenot-still-work-in-incognito-or-private-browsing)
- [Can I make two different rules for the same app?](https://support.leadmenot.org/faq/#faq-can-i-make-two-different-rules-for-the-same-app)
- [A normal word or a contact's name is being blocked. Can you remove it?](https://support.leadmenot.org/faq/#faq-a-normal-word-or-a-contacts-name-is-being-blocked-can-you-re)
- [I can't delete apps on my iPhone. They just go to the App Library.](https://support.leadmenot.org/faq/#faq-i-cant-delete-apps-on-my-iphone-they-just-go-to-the-app-libr)
- [I have to wait an hour to fix a rule I just made during setup.](https://support.leadmenot.org/faq/#faq-i-have-to-wait-an-hour-to-fix-a-rule-i-just-made-during-setu)
- [Where do I enter my organization or promo code?](https://support.leadmenot.org/faq/#faq-where-do-i-enter-my-organization-or-promo-code)
- [My phone doesn't have Google Play (for example, Huawei).](https://support.leadmenot.org/faq/#faq-my-phone-doesnt-have-google-play-for-example-huawei)
- [How do I get a refund?](https://support.leadmenot.org/faq/#faq-how-do-i-get-a-refund)
- [Can each person in my family have their own account and partner?](https://support.leadmenot.org/faq/#faq-can-each-person-in-my-family-have-their-own-account-and-part)
- [I can't find LeadMeNot on my Mac.](https://support.leadmenot.org/faq/#faq-i-cant-find-leadmenot-on-my-mac)
- [LeadMeNot clashes with my online exam or proctoring software.](https://support.leadmenot.org/faq/#faq-leadmenot-clashes-with-my-online-exam-or-proctoring-software)
- [I keep getting a notification that LeadMeNot is active.](https://support.leadmenot.org/faq/#faq-i-keep-getting-a-notification-that-leadmenot-is-active)

## Other pages

- [Requirements by device](https://support.leadmenot.org/requirements/)